Includes bibliographical references and index.

The value of tourism intelligence / Philip L. Pearce and Hera Oktadiana -- Leadership in Alpine destinations : the showcase "Stubai 2021" / Hubert J. Siller and Stefanie Haselwanter -- Empowering small rural communities through heritage tourism / Mercedes Aznar and Hilde Hoefnagels -- Implementing community-based tourism : post Mount Merapi eruption in Indonesia / M. Baiquni and M. Dzulkifli -- Delivering tourism intelligence about agritourism : principles from the Balinese case of civet coffee / Roozbeh Babolian Hendijani -- Tourism development in Indonesia : establishment of sustainable strategies / Diena Mutiara Lemy, Frans Teguh and Amelda Pramezwary -- Promoting cultural tourism in Australia : an urban perspective / Valeriya Radomskaya -- Understanding guests' dissatisfaction : application of data visualization tools / Cindy Yoonjoung Heo, Bona Kim and Laetitia Drapé-Frisch -- Making tourism technology user-friendly : from problems to positive experiences / Hera Oktadiana -- Assessing tourist spending at an attraction : the case of Yogyakarta Palace / Myrza Rahmanita -- Chinese tourists and the sun : implications for designing experiences / Tingzhen Jane Chen and Philip L. Pearce -- Safe food on aircraft : key management principles / Andrea Grout -- Contribution of small tourism social enterprises to the local experience / Perunjodi Naidoo and Prabha Ramseook-Munhurrun -- Learning from Canary Islands tourism entrepreneurship / Teresa Aguiar Quintana and Rosa M. Batista Canino -- Building small business networks : a knowledge transfer example / John R. Pearce -- Accommodation price strategies : hotels versus P2P lodgings / Eva Martin-Fuentes, Estela Marine-Roig, Eduard Cristobal-Fransi and Berta Ferrer-Rosell -- Experiential marketing on exhibitor performance : World Travel Mart London 2017 / Zauyani Zainal Mohamed Alias and Norain Othman -- Making conferences a success : perspectives of a meetings professional / Magdalena Petronella Nellie Swart -- Local cuisine as a tourism signature : Indonesian culinary ecosystem / Santi Palupi and Fitri Abdillah -- From analysis to action : the long and winding road / Philip L. Pearce and Hera Oktadiana.

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