Includes bibliographical references and index.

A primer on emotions in the workplace -- The potential of mindfulness in managing emotions in libraries -- Associations between affect, personality, and job satisfaction among library employees: efficient and ethical assessment of library staff -- Constructing authority in professional practice: personal reflections -- Avoiding burnout -- Into the weeds: emotions and deselection in the library -- Emotional intelligence: a framework for the competencies and traits of reference and user services librarians -- Legacy practices: implications for leadership -- Using civility in the form of mindful speech and action to cultivate empathy among library employees -- Let's talk about how we talk: communication agreements in the library workplace -- The role of intentional reflective practice and mindfulness in emotional self-regulation for library administrators.

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