Includes index.

Perspective: future disruptive governments: catching up with technological advancements & new horizons / Melodena Stephens and Sheikha Shamma bint Sultan bin Khalifa Al Nahayan with contributions from Christopher M. Schroeder -- Perspective: UAE future government: the emerging pillars / Raed Awamleh -- Industrie 4.0: from concept to new reality / Asha-Maria Sharma -- Determinants of soft power: the case of United Arab Emirates / Fatima Al Zaabi and Raed Awamleh -- Kickstarting international entrepreneurship: start-up Chile version 3.0 / Melodena Stephens -- Perspective: reforming policies on refuge for refugee / Sheikha Shamma bint Sultan bin Khalifa Al Nahayan and Melodena Stephens -- Government innovation & creativity: a case of Dubai / Immanuel Azaad Moonesar, Melodena Stephens, Mark Batey and David J. Hughes -- Building blocks for sustainable public private partnerships in smart Dubai / Racquel Warner and Scott Fargher -- Perspective fiscal policy reforms for the future / Mona Mostafa El-Sholkamy -- Electronic health record management: Dubai health authority's project "Salama" / Ala'a Atallah Othman and Immanuel Azaad Moonesar -- Organisational culture, leadership and performance in Dubai Municipality / Amna Ahmad Al Suwaidi and Mohammad Habibur Rahman -- The Dubai statistics centre: innovation management and business process reform / Mona El-Sholkamy and Tara Fischbach -- Perspective: the digital economy will need flexible social security / Ville-Veikko Pulkka & Olli Kangas -- The knowledge and human development authority: innovation in human resource management and people's happiness / Mona El-Sholkamy and Tara Fischbach -- Building a happy city: the case of smart Dubai's Happiness / Lama Zakzak and Fadi Salem -- Impact of the use of twitter on social and academic behavior of university students / Shaikha Al Jasmi & Raed Awamleh -- Perspective: Iceland succeeds at preventing teenage substance use / Harvey B. Milkman and Gudberg K. Jonsson -- Perspective: the future of government: navigating legislation in the sharing economy / Mark Esposito -- Careem: taking a local problem-solving approach to the sharing economy / Melodena Stephens -- Supporting social enterprises and social entrepreneurship: the C3 social impact assessment program in 2017 / Guy Burton, Anna-Lisa Goggs and Medea Nocentini.

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